Meravinoe™ respects the privacy of visitors and customers. This Privacy Policy explains the general categories of information we may collect, why we use it, and the choices available to you.
Information We May Collect
Depending on how you use the website, we may collect:
- Contact details, such as your name, email address, telephone number, and delivery address.
- Order information, including selected products, quantities, order status, and customer-service history.
- Device and usage information, such as browser type, approximate location, pages viewed, referral source, and interaction data.
- Information voluntarily submitted through forms, messages, reviews, surveys, or support requests.
- Fraud-prevention, security, and technical information needed to protect the website and its users.
How Information May Be Used
We may use information to:
- Process, prepare, deliver, and support orders.
- Respond to questions, complaints, returns, or product concerns.
- Maintain website security and reduce fraudulent or abusive activity.
- Improve website navigation, product presentation, and customer support.
- Send service-related messages and, where permitted, optional promotional communications.
- Meet recordkeeping, legal, regulatory, and dispute-resolution obligations.
Cookies and Similar Technologies
The website may use cookies, pixels, local storage, and similar technologies to remember preferences, maintain website functions, understand visitor activity, and measure marketing performance.
Browser settings may allow you to limit or delete cookies. Some website functions may not operate correctly when essential cookies are disabled.
Service Providers
Information may be shared with providers that support website hosting, order handling, delivery, analytics, communications, fraud prevention, customer service, and other necessary business operations. These providers may use information only as permitted by their agreements and applicable law.
We do not knowingly sell personal information. Where applicable law treats certain advertising or analytics disclosures as a sale or sharing, eligible users may request to opt out.
Data Retention and Security
Information is retained only for as long as reasonably needed for the purpose for which it was collected, including customer support, legal compliance, fraud prevention, and business recordkeeping.
Reasonable safeguards are used to protect information. However, no online system, storage method, or transmission process can be guaranteed to be completely secure.
Your Privacy Choices
Depending on where you live, you may have the right to request access, correction, deletion, limitation, or a copy of certain personal information. You may also have the right to object to or opt out of certain uses.
Requests may be sent to service@meravinoe.com. We may need to confirm your identity before completing a request. Authorized agents may be asked to provide proof of authority.
We do not discriminate against users for exercising privacy rights available under applicable law.
Children’s Privacy
The website is intended for a general adult audience and is not designed to collect personal information knowingly from children under 13. A parent or guardian who believes a child has submitted information may contact us to request review and deletion.